I don’t know what it is…
Ever since I began recommending dreamhost to people, they have gone down hill. It started with a series of downtimes which were annoying but acceptable. Then there was a really big downtime that kind of wasn’t acceptable. And then there was today…
Today, Dreamhost managed to bill all of their customers for the full 2008… Aka, all those people paying monthly got billed for the full 2008. People are complaining about charges in the 1000’s on their cards. Things are overdraft fees and exchange rate fees are hitting all these people. Refunds simply won’t cut it in some of these cases.
In any case, I want to make this perfectly clear: My preferred webhost these days is westhost. They have not had the problems that Dreamhost has. They have 24 hour phone support. And they are a VPS hosting solutiong (which is far better than standard shared hosting). Perhaps soon, I will move this blog (for it still resides on dreamhost).
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I've been looking at Media Temple… at it looks pretty darn great.
Media Temple sounds (and looks) solid for reliablity purposes… However, they don't seem to rank over at netcraft (which always bothers me) and as far as I can tell they aren't a VPS based solution (which would imply that they don't allow server customizations to php).
No host is perfect, but the more and more I do this, the more and more I simply like to find a host that has been around long enough and has a reputation of not screwing things up… Westhost meets both :-).